Lakeland University
  • 28-Sep-2020 to Until Filled (PST)
  • Plymouth, WI, USA
  • Full Time


Performs a variety of administrative and staff support duties for a specified unit/department, which require a range of skills and a knowledge of organizational policies and procedures. Assists and directs visitors, and resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents.


GENERAL EXPECTATIONS          All Lakeland University staff members are expected to:

  • Demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission;

  • Represent unequivocally in their behavior the stated values of the University;

  • Be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community;

  • Work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals;

  • Keep their supervisor appropriately informed;

  • Be forthright and honest in their communication with all members of the University community;

  • Treat all members in a manner of teamwork and respect;

  • Acts in a manner that sets the standard for service in higher education and the core principals of Lakelanders Excelling at Professionalism (LEAP) show respect, communicate and be positive;

  • Advise their supervisor with respect to all matters that require their attention, including their own performance.



  • Coordinates and performs a range of staff and/or operational support activities for the unit; serves as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems;

  • Provides administrative support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries;

  • Operates computer to compose and edit correspondence and/or memoranda from verbal direction, or from knowledge of established department/division policies;

  • Schedules and coordinates meetings, events, interviews, appointments, and/or other similar activities for supervisors;

  • Prepares or assists with the preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis and/or forecasting, as specifically directed;

  • Assists unit management and staff in problem solving, project planning, and development and execution of stated goals and objectives;

  • Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data, and performs routine analyses and calculations in the processing of data for recurring internal reports;

  • Sorts, screens, reviews, and distributes incoming and outgoing mail; composes, prepares, or ensures timely responses to a variety of routine written inquiries;

  • Requisitions supplies, printing, maintenance, and other services;

  • Supervises and trains student employees and/or Co-op students, as required;

  • Review and approve student employees and Co-op students timecards for Financial Aid department;

  • Reviews student applicants and support scheduling of interviews with supervisors;

  • Prepare and present student job offers to student employees;

  • Hosts student employment new hire orientations;

  • Communicates acceptance of offers, positions, and eligible start dates to supervisors;

  • Inputs and updates student information into the HR module of Jenzabar;

  • Collaborates with  external community resources to secure reading tutors to meet and maintain the federal workstudy regulations. 

  • Coordinate with the Career Readiness and Cooperative Education department to ensure all programmatic tasks and events are cared for timely along with supporting supervisor training;

  • Perform and manage all budgetary needs for the student employment department. ;

  • Be the overarching vision and scope of student employment and how it is integrated into the Universities Co-op model;

  • Be able to understand and manage the regulations that govern student employment  pertaining to Human Resources and Federal Work Study;

  • Assists supervisors with creating job descriptions;

  • Review, approve and post job postings to necessary websites;

  • Review and monitor websites;

  • Notifies the HR department with necessary disciplinary notifications related to student employees.

  • Prepare and present supervisor training;

  • Prepares and tracks student employee and supervisor survey completion;

  • Performs other duties as assigned.


  • High School Diploma or equivalent;

  • Knowledge of supplies, equipment, and/or services ordering;

  • Ability to communicate effectively, both orally and in writing;

  • Ability to maintain confidentiality;

  • Ability to gather and analyze statistical data and generate reports;

  • Ability to gather data, compile information, and prepare reports;

  • Records maintenance skills;

  • Ability to maintain calendars and schedule appointments;

  • Database management skills;

  • Ability to analyze and solve problems;

  • Ability to lead and train staff and/or students;

  • Ability to make administrative/procedural decisions and judgments;

  • Word processing and/or data entry skills;

  • Ability to create, compose, and edit written materials;

  • Organizing and coordinating skills;

  • Knowledge of general accounting principles;

  • Ability to record and transcribe meeting minutes;

  • Receptionist skills.


  • No or very limited exposure to physical risk;

  • No or very limited physical effort required;

  • Work is normally performed in a typical interior/office work environment.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.


Lakeland University is an Equal Opportunity Employer and Educator

Lakeland University
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